Policies · Admissions & Online Fees Portal
Refund / Cancellation Policy
This policy explains how application, admission and other fees paid through the College's online portal are treated in the event of withdrawal, duplicate payment or a failed transaction.
Last updated: 4 September 202601 Overview
By using the online admission and fee-payment system, you agree that the information you provide is true and correct to the best of your knowledge, and you accept the refund terms set out below.
02 Payment authorisation
By paying through this portal, you authorise Ananda Chandra College to charge your credit card, debit card, UPI or bank account for the fee amount as per the authorisation given by you in the online application/payment form.
03 No-refund clauses
| Fee type | Refundable on withdrawal? |
|---|---|
| Application Fee | Not refundable |
| Admission Fee | Not refundable |
No refund will be granted once payment has been successfully processed, except in the specific circumstances described below.
04 Duplicate / failed payments
If a student is charged twice for the same payment (a duplicate transaction), the duplicate amount will be refunded to the original source of payment within 15 to 20 working days of the duplicate charge being identified and verified.
05 Convenience fee & taxes
Any convenience fee, gateway charge or applicable tax collected at the time of payment is not refundable or reversible, even where the underlying transaction amount is refunded or reversed.
06 Refund timeline & method
Where a refund is due under this policy, it will be credited back to the same payment method/source used for the original transaction. Processing times may vary depending on your bank or card issuer, beyond the College's control.
07 Jurisdiction
Any dispute relating to fees, payments or refunds is subject to the exclusive jurisdiction of the courts at Jalpaiguri, West Bengal, India. The College reserves the right to amend admission rules and fee structures from time to time, and the decision of the College on admission-related matters is final and binding.
08 Contact us
For refund-related queries, including duplicate payments, please contact the College Fees/Accounts section through the contact details listed on the main College website, quoting your transaction reference number.